To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Human Resources Director opportunity, you will have:

• One or more of the following: Quick question for you - click here
  • A bachelor’s degree in Human Resources, Public Relations, Business, or a related degree combined with at least 1 year of Human Resources management/supervisory experience
  • An associate’s degree in Human Resources, Public Relations, Business, or related degree combined with at least 3 years of Human Resources management/supervisory experience
  • A high school diploma or equivalent combined with at least 5 years of Human Resources management/supervisory experience
• 5 to 10 years of broad HR experience supporting a non-exempt workforce in multiple locations, including (but not limited to) experience with: Quick question for you - click here
  • High-volume recruitment and staffing as well as retention
  • Maintaining a professional workforce through employee relations and engagement
  • Labor relations, including ensuring compliance with CBAs, conducting investigations, etc.
  • Interpreting and implementing initiatives and policies
  • Performance management, including managing the performance review process and assisting in the completion of performance reviews
  • Personnel and compliance records management
  • Remotely supporting employees based out of multiple locations
• Knowledge of relevant wage and hour regulations
• Union experience is a plus

In addition to the above experience, you will need the following skills and abilities:

• Strong consultative, analytical, and problem-solving skills
• Proficient computer skills including Microsoft Office and HR reporting software (PeopleSoft preferred)
• Effective verbal and written communication and active listening skills with people at all levels of the organization, including executive-level leadership
• The ability to work remotely, and through collaboration with others in the organization, to accomplish goals 
• The ability to assess and evaluate situations effectively
• The ability to identify critical issues quickly and accurately
• Strong attention to detail

Working primarily from your home office (or, depending on where you're based in the U.S., you may report to one of our nearby locations) you will remotely support employees working across the U.S. for our key accounts. You'll need to be willing and able to travel overnight about 35% of the time, per business needs. 

Reporting jointly to the Chief HR Officer and the Executive VP of Enterprise Accounts, in this newly created role you will be assigned exclusively to high-priority clients, which at this time includes primarily global tech clients, to best serve and further our partnership. This position will assist the Enterprise and Strategic Accounts by maintaining primary responsibility of setting strategy for recruiting, training, and human resources for the clients.

You will be responsible for supporting the growth and retention of the company’s largest and most strategic customers through managing all aspects of the Human Resources department. This will include overseeing the discipline/grievance process, personnel records, background screening, group insurance administration and monthly reconciliation, Workers’ Compensation, unemployment claims, Affirmative Action Planning, and leave of absence for employees in 50+ locations across the U.S. You will also be responsible for ensuring compliance with corporate policies and applicable federal, state and local laws.

You will need to work with others who don’t report to you to reach your goals, so you'll need to establish relationships with leaders and managers, including RVPs of HR, Market Vice Presidents, Project Managers, and more to collaborate and work together to accomplish HR goals. We'll also look to you to assess the HR organization, identify gaps, and drive improvements to ensure your team provides high-quality support and resources to the business.

Additionally, you will contribute efforts to solidify the HR function for your accounts, helping to implement initiatives, and bringing back suggestions to our HR leaders about ways we can improve. This is a huge opportunity to differentiate ourselves with a model that none of our competitors uses, and you’ll be a pioneer for helping to make this new model work.

In support of the above goals, some of your specific tasks will be to:

• Coordinate with the Enterprise and Strategic Account Team and Labor scheduling on new hire availability, qualifications and current/future demand.
• Ensure Recruiter has knowledge of open positions and Job Description for open positions and has been trained to maximize his or her effectiveness in filling those positions.
• Identify staffing needs for the assigned clients.
• Monitor and track candidates received, interviewed, and hired against open positions.
• Administer leaves of absence, FMLA, PTO, etc.; employee relations activity, disciplinary actions; comp stat participation; implementing customer transitions; workers comp management; unemployment claims management, and employee records changes in PeopleSoft.
• Work with G4S Enterprise and Strategic Account Team to ensure they maximize all opportunities and use all tools available for employee retention and development.
• Ensure compliance with company HR policies and applicable federal, state, and local laws.
• Attend weekly meetings with the Enterprise and Strategic Account Team to align organizational goals and targets.
• Take complaints concerning discrimination, sexual harassment, and workplace harassment and provide investigative assistance when necessary in such matters; provide guidance and support for supervision concerning employee relations and disciplinary action.
• Conduct Recruiter and Human Resources Generalist training and development.
• Identify, in coordination with the Enterprise and Strategic Account Team, opportunities for employee retention and development.
• Ensure that employee appraisals are conducted correctly and in compliance with the annual schedule.
• Ensure that managers are engaged in Performance Management with their employees.
• Complete Affirmative Action Program compliance and planning activities.
• Oversee all recruiting, selection, and placement processes.
• Implement corrective actions as needed.
• Ensure overall contract compliance regarding employee basic and preferred qualifications, screening, training, and licensing.

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Strategic and tactical impact
As you can see under The Role tab, you'll ensure stable implementation of HR operations across our key accounts, driving strategy and working closely with local leadership, as well as our senior leadership, to bring this model to fruition. In an ever-evolving organization, you'll demonstrate the talents we look for when advancement opportunities arise.

Professional development
We know you'll come in with strong and broad experience, but there are bound to be new challenges to take on and new opportunities to learn. In addition, our company provides training resources to help you grow.

Innovative business model
While our competition is content to offer a slate of products and services, we differentiate ourselves by offering integrated solutions backed by state-of-the-art technology. We're constantly developing new solutions in response to evolving markets.

Great time to join
While G4S is an industry leader with a strong reputation for quality and service, we're not resting on our laurels. The HR organization is in the middle of a transformative change that will better enable us to support the company's evolution. In addition, we are enjoying strong growth, and growth creates opportunities for star performers.

Always innovating
Our success in a highly competitive industry is driven, in part, by our commitment to proactively developing and introducing cutting-edge innovations. You'll be able to harness that entrepreneurial energy as you forge forward in this new role, and help us refine and develop the model as part of our value proposition.

Excellent compensation
In addition to a competitive salary and bonus opportunity, we offer a great benefits package that includes all you would expect such as medical, dental, vision and prescription drug insurance; a 401(k) plan; an employee assistance program; and more.

Video: G4S has evolved into the ONE complete force in the security industry by utilizing a risk-based approach to merge the core strength of our security officers with comprehensive hardware, software and technology solutions.

While your technical HR knowledge will be essential, success in this role will also require strong leadership skills. We're looking for a professional who can support team members across multiple sites while also holding them accountable. To excel in this role, you'll need to be willing to roll up your sleeves and do the hands-on HR work for a geographically diverse group of employees. Rather than developing policy, you'll primarily be implementing it, working directly with employees, site managers, RVPs, and more as you work to reach your goals by partnering with people who don’t report to you.

We are looking for a talented HR professional who can keep pace, inform decisions and offer strong solutions, while collaborating with the customer site and local management. You will leverage your influencing skills regularly with a number of executives and managers who have different backgrounds and personalities.

This is a multifaceted role that will evolve along with our clients' needs, so you'll need high energy and a knack for managing multiple responsibilities and competing priorities. In addition, to be an outstanding HR Director for Enterprise Accounts, you will:

• Strike the right balance between day-to-day HR activities and strategic efforts.
• Manage change effectively, including motivating others to embrace new processes.
• Be direct and succinct as you collaborate with leadership.
• Establish yourself as an approachable resource.
• Drive and articulate the HR big picture, while also paying attention to details.
• Remain flexible and adaptable as your role and the company evolve.