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Quick Question:

How many employees have you been responsible for within your organization as an HR Leader?
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Quick Question:

How many years of progressive experience do you possess as an HR Generalist?
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Quick Question:

How many years of experience do you possess directly managing a team of HR professionals?
Please note that this position is no longer available.
If you would like to be considered for similar opportunities now or in the future, feel free to apply and/or set up a notifier for yourself.
Director of Human Resources
Chicago, Milwaukee or Minneapolis
Opportunity Snapshot
Top reasons to consider aligning your career with G4S.
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Showcase Your Ability to Move the Needle at the World's Leading Private Security Organization

A comprehensive generalist background including employee engagement, recruiting and training; proven leadership skills; and a passion for driving improvements. If that describes you, this role could be your ideal opportunity:
  • You'll make your mark in multiple areas, including recruitment and retention, employee relations, compliance, and more.
  • Your key objectives will include architecting processes to ensure strong support for leadership and 2500+ employees. Quick question for you - click here
  • We'll provide you the elbowroom to succeed, along with strong support when you need it.
  • You'll have plenty of opportunities to showcase your potential to take on additional responsibilities and pursue advancement within our company.
  • You can drive and influence change in short order and over the long term in key areas like employee retention, supervisor development, and even technology.
G4S is committed to delivering industry-leading, innovative integrated security solutions with outstanding customer service that mitigate risk and add value to clients in just about every industry. With 546,000 colleagues, we are one of the world's largest private sector employers. As the security environment has become increasingly complex due to evolving geopolitical, cyber and corporate threats, G4S has maintained its focus to drive industry best practices and standards through its innovative integrated security solutions, protecting both colleagues and customers with care and integrity.
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Make Your Mark in a Regional Leadership Role at an Organization that Understands the Value of HR
The Requirements
Find out what it takes to thrive in this role.
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To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Director, Human Resources opportunity, you will have:
  • A bachelor's degree in HR, Business, or another related field; a master's degree preferred; professional certifications are a plus.
  • 8+ years of broad HR experience supporting a non-exempt workforce in multiple locations, including (but not limited to):
    • High-volume recruitment.
    • Employee relations and engagement.
    • Team-building.
    • Professional development.
    • Union relations, including grievances.
    • Workforce and succession planning.
    • Performance management. Quick question for you - click here
  • Demonstrated leadership skills and experience managing direct reports.
  • Strong bandwidth for growth and the drive to advance.
  • A proven ability to drive process improvements and manage change.
  • The ability to thrive in a fast-paced environment.
  • Strong knowledge of wage and hourly regulations.
  • Familiarity with MS Office and HR applications.
  • Excellent interpersonal and communication skills.
You'll support employees in Chicago, Milwaukee, and Minneapolis, as well as in North Dakota and part of Indiana. Our preference is that you are based in Chicago, but you also could be based in Milwaukee or Minneapolis.

Under normal circumstances you would travel about 25% of the time, including 15% overnight, primarily to Chicago, Milwaukee, and/or Minneapolis. Currently we are handling many activities using teleconferencing, but we are an essential business and some travel will be required. You also may travel to our U.S. headquarters in Jupiter, Florida, for strategic meetings.
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The Role
If you meet the minimum qualifications, feel free to apply at any time. If you'd like some additional details about the role, please read below.
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Role Overview
You will report to the Vice President, Human Resources (G4S Central Region) as well as the Market Vice President -- you'll serve as a strategic partner to the Market VP and the operations team. You'll oversee all aspects of human resources, investing the largest portion of your time in recruitment, training, compliance, and employee engagement and relations.

You'll oversee a team of 10+ that includes a Regional Recruiting Manager, Regional Training and Compliance Manager, one to two HR Managers and several HR Generalists. The team is responsible for all HR duties for regional operations, including recruitment, training and onboarding, local benefits administration, employee relations, workers compensation administration, regulatory compliance and more. Quick question for you - click here

Role Details
You will ensure your team provides high-quality support and resources to the business, promoting a strong culture and engagement to minimize issues, and improving customer satisfaction. You'll also provide training and coaching to help your own team grow their skills. You'll be responsible for ensuring your team meets expectations in all areas of HR, including:
  • Workforce planning.
  • Leaves of absence.
  • Performance management/disciplinary actions.
  • Supporting integration of new accounts.
  • Investigations.
  • Unemployment claims.
  • Maintaining employee records.
  • Employee retention and development.
  • Investigating and managing complaints (discrimination, harassment, etc.).
  • Compliance with client contracts as well as collective bargaining agreements.
  • And more.
As part of your specific duties will:
  • Coordinate with the Operations Manager and Labor scheduling on new hire availability, qualifications and current/future demand.
  • Ensure the recruiting team has knowledge of and job descriptions for open positions and has been trained to maximize his or her effectiveness in filling those positions.
  • Identify staffing needs for the local office.
  • Manage relations with local unions.
  • Monitor and track candidates received, interviewed, and hired against open positions.
  • Administer leaves of absence, FMLA, PTO, etc.; employee relations activity, disciplinary actions; Comp Stat participation; Implementing customer transitions; workers comp management; unemployment claims management, and employee records changes in PeopleSoft.
  • Work with G4S managers to ensure they maximize all opportunities and use all tools available for employee retention and development.
  • Ensure compliance with company HR policies and applicable federal, state, and local laws.
  • Attend weekly meetings with the General Manager, Shared Services Management and Operations Management to align organizational goals and targets.
  • Take complaints concerning discrimination, sexual harassment, and workplace harassment and provide investigative assistance when necessary in such matters; provide guidance and support for supervision concerning employee relations and disciplinary action.
  • Conduct Recruiting Specialist and Human Resources Specialist training and development.
  • Identify, in coordination with the GM, opportunities for employee retention and development.
  • Ensure that employee appraisals are conducted correctly and in compliance with the annual schedule.
  • Ensure that managers are engaged in Performance Management with their employees.
  • Affirmative Action Program compliance and planning.
  • Oversight of all recruiting, selection, and placement processes. Implement corrective actions as needed.
  • Ensure overall contract compliance regarding employee basic and preferred qualifications, screening, training, and licensing.
Pictured: Secure Trax integrates G4S' proprietary reporting technologies to provide clients with multi-faceted reporting and real-time communication throughout the security program. G4S Security Officers use Secure Trax to log incidents, track post coverage and provide clients with actionable information for immediate use.
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Why Join Us
More great reasons to build a career home with us.
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Strategic and tactical impact
As you can see under The Role tab, you'll influence regional operations, driving strategy and implementing change. In an ever-evolving organization, you'll demonstrate the talents we look for when advancement opportunities arise.

Professional development
We know you'll come in with strong and broad experience, but there are bound to be new challenges to take on and new opportunities to learn. For example, you'll gain exposure to customers in a wide variety of industry verticals, including retail, higher education, healthcare, manufacturing, finance and banking, government and more.

Great environment
You will find genuinely good people at G4S, people who believe in teamwork, in getting things right, in transparency and more. These are just some of the reasons we have many long-tenured employees -- people who join us tend to stay.

Always innovating
Our success in a highly competitive market depends on our staying on the leading edge. We're committed to continuous improvement across the organization, and you'll be able to showcase your own creativity as you develop new ways to build business and increase efficiencies.

Industry recognition
G4S's dedication to excellence was highlighted in 2019 with a number of accolades:
  • We were named Outstanding Contract Security Company by the Outstanding Security Performance Awards.
  • The National Safety Council recognized G4S Secure Integration with their Industry Leader Award for the fourth consecutive year.
  • We were named Military Friendly's® Military Friendly Employer for the tenth consecutive year.
  • We earned a spot-on Training Magazine's Top 125 Training Organizations and also received the Learning! 100 Award from Elearning! Magazine.
Excellent compensation
In addition to a competitive salary and bonus potential, we offer employees the opportunity to make choices regarding major medical, dental, vision, life and other insurance plans. Benefits also include a 401(k) plan, paid time off and more. We'll also provide a laptop, smartphone and more.

Video: G4S has evolved into the ONE complete force in the security industry by utilizing a risk-based approach to merge the core strength of our security officers with comprehensive hardware, software and technology solutions.
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Road to Success
Explore the characteristics that will enable you to stand out.
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While your knowledge of HR and recruiting will be paramount, success in this role will also require strong leadership skills. We're looking for a professional who can support and develop team members while also holding them accountable. You should ensure a strong team dynamic in an environment in which employees can thrive and grow.

The leadership team in this region needs a talented partner who can keep pace, inform decisions, offer strong solutions and raise the bar. You will leverage your influencing skills regularly with a number of executives and managers.

This is a multifaceted role in a busy office. You'll need high energy and a knack for managing multiple responsibilities and competing priorities. You should have the drive to get things done, whatever it takes. In addition, to be an outstanding HR Manager, you will:
  • Strike the right balance between day-to-day HR activities and strategic efforts.
  • Manage change effectively, including motivating others to embrace new processes.
  • Be direct and succinct as you collaborate with leadership.
  • Establish yourself as an approachable resource for your team.
  • Drive and articulate the HR big picture, while also paying attention to details.
  • Combine analytical skills and creativity in solving problems.
  • Remain flexible and adaptable as your role and the company evolve.
  • Be willing to roll up your sleeves to achieve goals as a working leader.
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G4S Secure Solutions (USA) is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at eharrison@engage2excel.com.